All Exporters and Carriers must send PAPS and Customs documentation to our United States processing centre.
Via email – [email protected]
Via fax – 1-518-297-4310
Please enclose a completed copy of our Pre-Arrival Notification form. Click here to download a copy.
Please verify that your PAPS has been accepted by United States Customs and Border Protection prior to arrival at the border.
** In order to ensure that your shipment has been properly transmitted to CBP, please verify that there is a date and time indicated next to ‘Release Accepted by CBP’.
** If ‘FDA Status’ indicates anything other than ‘May Proceed’, please contact our office for further instructions.